PMO Support

Your new role and environment.

As our PMO Support you will report into the Director Office of the CTO for EU Business Technology, based in Zaandam.  You will collaborate primarily with direct colleagues in the EU CTO Office being the EU Product Owner for ServiceNow SPM (NL based, covering Portfolio and Time Writing) and the PMO Specialist (BE based, responsible for project delivery control and respective risk & controls). Our organization is evolving and with that our ways of working as well. You will therefore step into a dynamic work environment in which changes is the only constant.

Key responsibilities of your role.

In this role, you ensure that our time-writing, financial and project data processes run smoothly and reliably across EU Business Technology. To do so you will:

• Serve as the primary Point of Contact for time writing towards end-users. This means supporting, guiding and training users as needed.
• Collaborate with ServiceNow DevOps on incidents, changes, testing and releases for the time writing and SPM module .
• Collaborating daily with our PMO Specialist responsible for project control delivery to ensure alignment on compliance checks, governance standards and project health assessments.
• Executing structured “chasing” activities with Project Managers, Architects, BSAs and other delivery stakeholders to ensure timely updates, complete data and reliable delivery reporting.
• Supporting audits and compliance reviews by preparing required evidence, validating data, and ensuring adherence to delivery processes.
• Contributing to broader PMO operations including communications, documentation, onboarding materials, and process support.
• Operating flexibly and independently within a dynamic, distributed environment where priorities may shift quickly.
• Traveling occasionally to other Ahold Delhaize EU locations as needed.

What’s in it for you?

We ask a lot. (We’re looking for the best, after all). But we offer a lot, too.

So, what do we have in store for you? We offer flexible hours and a hybrid working model, allowing you to work both from home and at the office. We provide competitive benefits to support health, well-being and your professional growth. This includes: a significant budget on benefit platform and a yearly bonus. At AD01 we welcome everyone, just the way you are, and encourage individual growth with valuable opportunities and a worldwide across-brand network.

Requirements.

We think you’ll be best geared for success if you can meet the following requirements:

- 3–5 years PMO/project support/tech operations/analyst experience
- Hands‑on experience with ServiceNow, SPM module is ideal but not critical
- Understanding of portfolio, financial planning, project delivery processes
- Strong data quality and analytical skills
- Experience with reporting and dashboarding
- Excellent stakeholder management skills

It goes without saying that so-called ‘soft skills’ are just as important as their ‘hard’ cousins. We highly value:

• Strong communication and interpersonal skills
• Adaptable to situations and different/multicultural environments
• Great attention to detail
• Excellent command of the English language both written & spoken

Apply now

If you’re excited to help us grow, then please apply now. If you feel like you might not tick all the boxes but have the skills and personality we’re looking for, then please also apply now!

Got questions? Don’t be shy. Loredana Danila, at loredana.danila@ad01.com, has answers.

For us, diversity means being inclusive of thoughts and skills, generational differences, LGBTQ+, gender, race and ethnicity, disabilities, nationalities and more. We accept everyone for who they are.